| Sanwa System Support Co., Ltd. |
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This provides technical support for setting up a connection to and using PCs and peripheral equipment. |
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・Consultation on the use of PCs (operating system, software and hardware) ・Information on specifications of products prior to and following purchase ・Solving operating system and software problems ・Diagnosing hardware faults and repairs ・Dealing with POS register faults |
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We deal with all kinds of queries from users of major companies' information systems ・Support for business systems independently operated by companies ・Support for operating and configuring companies' in-house networks ・Support for applying and updating modules in work PCs |
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We provide educational services for local authorities and educational institutions ・Excel/Word for certification ・Creating business documents ・Basics of business manners required by companies ・Preparation for job-seeking activities ・Succeeding at job interviews |
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Addressing customers' needs by providing work-ready employees ranging from general office workers to IT / network solution and user support help desk staff. |
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I provide technical consultation via a toll-free number. Each workers operates two computers in a fully equipped environment. |
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I have a dependable leader who I can consult with and senior colleagues help out when I'm not sure about something. We have a training system that enables new employees to enter the company with peace of mind. |
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I chose this company because I like speaking to customers. When I actually started working, it was extremely rewarding when customers were satisfied, said "thank you" or asked for me in person. However, there have been some hard times when I couldn't comply with customers' wishes. At such times, I got help from my senior colleagues, which taught me a lot. The atmosphere at work is very cheerful and enjoyable. |
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